POPIA Compliance
Patio Pulse is committed to protecting your personal information in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA), South Africa’s primary data protection law. This page explains how POPIA applies to our informational website and outlines your rights as a data subject.
Scope and Applicability
POPIA applies to the processing of personal information by responsible parties operating in South Africa. While Patio Pulse does not require user registration or maintain a database of personal information, we may automatically collect limited data through website analytics, server logs, and cookies to understand visitor behavior and improve content delivery. This data is processed solely for legitimate operational purposes and in full compliance with POPIA.
Your Rights Under POPIA
As a data subject, you have the following rights under POPIA:
- Right to access your personal information held by us
- Right to request correction of inaccurate or incomplete information
- Right to request deletion of your personal information
- Right to object to processing of your information
- Right to be informed about how your information is used
How We Comply
Patio Pulse complies with POPIA by:
- Collecting only essential data necessary for website functionality
- Not storing personal information in identifiable databases
- Using anonymized analytics tools where possible
- Implementing reasonable security measures to protect data
- Ensuring all third-party service providers adhere to POPIA requirements
Data We Process
Under POPIA, the personal information we may process includes:
- IP addresses (anonymized where feasible)
- Browser type and device information
- General geographic location (country-level only)
- Pages visited and time spent on site (aggregated, not individually identifiable)
This data is not linked to names, emails, or other identifiers and is retained only for statistical purposes.
Legal Basis for Processing
Our processing of personal information is based on legitimate interest under POPIA Section 11(1)(f), as it enables us to improve website performance, enhance user experience, and deliver relevant African news content. We do not process sensitive personal information.
How to Exercise Your Rights
To exercise any of your POPIA rights, please contact us via email at [email protected] with the subject line: “POPIA Request.” Include your name, the type of request, and any relevant details. We will respond within the legally required timeframe.
Response Timeframes
Under POPIA, we are required to respond to your request within 30 calendar days. If additional time is needed, we will notify you in writing with the reason for the delay and the new response date.
No Discrimination Policy
Patio Pulse does not and will not discriminate against you for exercising your rights under POPIA. You will not be denied access to content, services, or features because you have made a request to access, correct, or delete your information.
Updates and Changes
We may update this POPIA Compliance page periodically to reflect changes in law or our practices. The most recent version will always be posted here with an updated Effective Date. We encourage you to review this page regularly.
Contact Information
If you have questions about this compliance page or wish to exercise your rights under POPIA, please contact our Information Officer:
Dexter Callahan
Information Officer, Patio Pulse
Email: [email protected]
Address: Kloof Street, Gardens, Cape Town, 8001, South Africa
You may also lodge a complaint with the Information Regulator of South Africa at www.inforegulator.org.za.
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